Job Description
Eastern Shore Community College is a member of the Virginia Community College System. The College serves the residents of Accomack County and Northampton County as a two-year institution of higher learning. Operating under policies established by the State Board for Community Colleges and the Eastern Shore Community College Board, the college is financed primarily with state funds, supplemented by contributions from the two counties and the Eastern Shore Community College Foundation.
Position Summary:
Functional Responsibilities:
- Support the Registrar & student services coworkers on the division of duties to ensure all tasks are attended to in a manner that is efficient and maintains high levels of quality and interoffice communication
- Provide and manage student activation, registration, and course waitlist processes.
- Process student enrollments, such as class drops, adds, and withdrawals and program plan changes.
- Explain and enforce registrar-related policies and procedures.
- Maintain student groups and manage account notations such as placement, holds, academic status, and GPA
- Oversee the registrar functions of the graduation process and assist others with commencement and disseminating diplomas
- Accurately maintain and report student records, grades, and data in accordance with all regulatory requirements.
- Process incoming and outgoing student transcripts.
- Ensure compliance with FERPA guidelines.
- Retain and dispose of records in accordance with applicable guidelines.
- Set up and maintain the accuracy and integrity of academic programs and course information in the Student Information System
- Display a positive, productive, and cooperative attitude in all interactions with students, faculty, staff, and the public
- Assist with entering dual enrollment courses offered each semester into the student information system (PeopleSoft)
- Assist with creation and maintenance of the academic calendar
- Liaise among college offices and provide information, communication, and support as requested
- Make suggestions for improvement of services to faculty and students
- Perform other duties as assigned.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- Demonstrated skills in the operation of a PC and variety of software programs (including Word, Excel, Access, Internet/Email) and experience with data entry into a large database.
- Skill and ability to perform data entry with accuracy for inputting student information.
- Skills in scanning records and maintaining an accurate database.
- Ability to organize, key, edit and accurately proof large documents.
- Effective organizational skills.
- Ability to handle multiple tasks and deadlines.
- Ability to exercise sound judgment in handling confidential and sensitive issues.
- Intermediate knowledge of information technology, hardware and software.
- Ability to manage complex and detailed information and ensure accuracy.
- Effective oral and written business communication skills.
- Clerical or related experience.
- Advanced computer skills in word processing, spreadsheet operations, and database management.
- Experience working in educational environment preferably in records management.
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.