Children's Wisconsin

Account Rep Lead Follow-up - Remote work

  • Children's Wisconsin
  • Remote
  • 18 days ago

Job Description

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Supports Hospital Billing Supervisor and provides leadership and direction to the Account Resolution Representatives. Is the primary resource for training of new team members and continued training of current staff. Lead will assist in the coordination and implementation of new procedures and protocols within the department. They will be a resource for escalated insurance issues. The lead may also be required to perform Account Resolution Rep duties in addition to the Lead essential functions. This role will participate in the evaluation and measurement of staff quality and productivity. This role will review staff work such that it facilitates cash collections and ensures that claims are paid according to contract or at the accepted reimbursement dollar amount.

  • High school education or equivalent.

  • An Associate or Bachelor's degree in medical billing, finance or accounting preferred.

  • Three or more years experience in health care revenue cycle operations including insurance reimbursement procedures and comprehension of insurance EOB's. Pediatric experience a plus.

  • Excellent verbal and written communication skills.

  • Bilingual a plus.

  • Strong analytical skills and ability to perform non complex arithmetic calculations when determining contractual allowances.

  • Prior Epic experience is strongly preferred.

  • Professional certification in claims processing through HFMA or AHAAM is a plus.

This job will be fully remote after the first week of onsite training is complete.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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