For over 100 years, Nordstrom has created a reputation of Legendary Customer Service. As an Account Services Specialist, you will be an Ambassador for Nordstrom, handling inbound and outbound phone calls from customers in a virtual environment.
A successful candidate is compassionate, empathetic, enthusiastic, solutions-oriented, and committed to upholding the tradition of Nordstrom’s Legendary Customer Service. Our Account Services Specialists embrace technology and feel confident and comfortable working autonomously in a virtual environment.
This role is a fully remote, work from home position. Candidate location restrictions apply. Nordstrom is able to offer remote employment of this position in: Colorado
Hours of Operation: Monday – Thursday 7:55am-9pm CST / Friday 7:55AM – 8:00PM CST / Saturday: 7:55AM – 6:00PM CST / Sunday 12:00PM – 6:00PM CST
Shifts:
Orientation: 1 week (Tuesday – Friday)
Training: Must successfully complete a training program (Monday – Friday)
Pay:
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Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Colorado: $16.50-$28.00 hourly