ABOUT PAYMENTSMD

PaymentsMD is a leading Medical Billing company for Emergency, Hospitalist, Anesthesiology, and Radiology Medical services. Our mission is to maximize the efficiency and performance of our healthcare providers and deliver unparalleled billing and claim support to the patient. To achieve this, we implement leading-edge technology and provide our staff with the knowledge to be successful. As one of the nations largest and fastest-growing physician services provider, we offer a competitive salary, and benefit packages.

PERFORMANCE EXPECTATIONS

In performance of their respective tasks and duties all employees of PaymentsMD are expected to conform to the following:

• Uphold all principles of confidentiality and patient care to the fullest extent.
• Adhere to all professional and ethical behavior standards of the healthcare industry.
• Interact in an honest, trustworthy and dependable manner with patients, employees and vendors.
• Possess cultural awareness and sensitivity.
• Execute and enforce all organizational policies.

POSITION PURPOSE

Credit Balance Analyst has the primary responsibility of engaging with Payer and Patient outreach and support to review, set up, and complete any refund due to our clients as necessary. Review and verify information before submitting to request executive staff for a credit. Route documents to appropriate internal and external teams for review as the last stop for adjudication and review. Respond to inquiries or concerns from Billing Office via incoming telephone calls or email. Gather and compile data and be an assistant to the team manager on any duties assigned outside of normal day-to-day functions

ESSENTIAL DUTIES, FUNCTIONS & RESPONSIBILITIES

• Ability to completely and accurately complete Credit Balance assignments for day-to-day function
• Follow up with insurance payers as they request a credit for balances paid
• Adheres to department benchmarks and productivity
• Ability to organize and maintain excellent standards of processes independently
• Effectively notice and report trends of issues that may be occurring in the billing system
• Ability to work in a team environment and get along well with others in a fast paced and diverse environment
• Motivation to bring company to the next level of excellence

REQUIRED EDUCATION AND SKILLS:

• High School Diploma or equivalent required.
• Bachelors Degree in Healthcare Administration or related field a plus.
• Minimum 2 years healthcare experience.
• Proficiency with Microsoft Office.
• Athena Collector System, Cedar, SalesForce CRM, Microsoft Office, and VeriNet experience a plus.

BENEFITS:

• Vacation time accruals
• Full Health Benefit Package
• Generous Employer Contribution to Health Spending Account
• 401(k) with employer contribution
• Employee Assistance Program
• Short Term/Long Term Disability
• Wellness Program

Independent Physicians Resource, Inc. is committed to the principles of equal employment opportunity and strives to avoid all discrimination. All qualified employees and applicants are entitled to equal opportunities and treatment regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, or physical or mental disability (subject to the ability to perform essential functions of the job.)