ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
- Department of Health Care Services
- Remote
- 3 months ago
Job Description
Why Join DHCS?
The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
The Department of Health Care Services (DHCS), Licensing and Certification Division (LCD) oversees the licensing and certification of mental health and substance use disorder (SUD) treatment facilities, including residential and outpatient programs. This position is part of the LCD-Complaints Section (CS), which investigates complaints against California's SUD treatment facilities. CS also investigates violations of the code of conduct of registered or certified SUD counselors. Our teams are passionate about ensuring safe and high-quality care for the people we serve.
About this Role:
Under the direction of the Staff Services Manager (SSM) I, the incumbent will independently conduct complex and/or sensitive investigations of recovery or treatment programs. Incumbent will be gathering facts via interviews, reviewing, and analyzing files and other pertinent documents, and inspecting the facilities. Responsibilities also include preparing reports within mandated timelines, organizing evidence, identifying violations, assessing penalties (when appropriate), preparing appeal documents and requests for legal advice, responding to inquiries, and inputting data into databases.
Up to 50% overnight statewide travel by airplane, train, automobile, or other transportation is required. The position may require overnight travel for up to 4 consecutive nights to meet training requirements.
This position is subject to the Department’s Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming this position, annually by April 1, and when leaving this position.
Position requires employee to be fingerprinted and successfully pass a background investigation.
Have questions and/or need assistance? Contact [email protected], we are here to help walk you through the state hiring process!
You will find additional information about the job in the Duty Statement.
Working Conditions
Please see the Telework Information Section below for telework details.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The Department of Health Care Services (DHCS) is California’s health care safety net, helping millions of low-income and disabled Californians each day and every day. DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.
DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians.
DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce which reflects the many communities we serve, and by promoting and enforcing equal employment opportunities.
Take a look at some of DHCS' recent projects and happenings that our Department has accomplished DHCS Newsroom.
Special Requirements
Simple Application Steps
If you are interested in this position, complete the following steps:
- Review the education and experience minimum qualifications (MQ’s) of the Associate Governmental Program Analyst (5393) - CalHR. See the Minimum Requirements section above.
- Complete the statement of qualifications and the state application by clicking “Apply Now” above. See below for detailed application instructions.
- Submit your application package with all required documents, which include the statement of qualifications - see the "Required Application Package Documents" section below.
- Once you have applied, take the Associate Governmental Program Analyst Exam CalCareers
Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.
Statement of Qualifications Requirement Section
Applicants must include a Statement of Qualifications (SOQ) for this recruitment. You must provide specific information in your response(s) which demonstrates how your knowledge, skills, and training meet the needs of this position. The SOQ serves as documentation of the applicant’s ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ.
Respond directly to the following Statement of Qualifications question:
- Based on the duties listed on the duty statement, how does your experience and education make you the best candidate for this position?
The SOQ must be no more than two pages in length, double-spaced and using 12-point font. You must indicate your Full Name and Job Control Number at the top right corner.
Candidates who do not complete and submit an SOQ may not be considered for this position.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/16/2024Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - Refer to the Statement of Qualifications Requirement Section for instructions.
Desirable Qualifications
- Ability to prioritize workload, adapt to changes in workload, and shift focus when needed.
- Ability to establish and maintain collaborative, productive, and professional working relationships with departmental leadership, various government entities and stakeholders.
- Ability to work on confidential and sensitive assignments, and consistently exercise a high degree of initiative, independence, sound judgment in performing assigned tasks.
- Effective communication, business acumen, decision making, and problem-solving skills.
- Excellent interpersonal and communication skills (written and verbal).
- Ability to work effectively as an individual and as part of a team.
Benefits
DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:
- Continuous and ongoing training
- Diversity, Equity, and Inclusion program activities
- Employee Assistance Program (EAP)
- Medical, including health, dental, and vision insurance.
- Paid Holidays and vacation/leave
- Defined retirement program
- Savings Plus Program (401(k), 457)
- Medical/Dependent Care Reimbursement Accounts
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Michele Laber
(916) 292-5090
[email protected]
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 440-7370
[email protected]
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Telework Information
This position is designated as a field-based position that regularly conducts in-person and site-based work with health care partners, providers, or others. This position is eligible to telework up to five days a week. The amount of telework is at the discretion of the Department and subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.
The selected candidate will be assigned an available DHCS office closest to their residence prior to their start date. The selected candidate will be required to report to their assigned DHCS office and other DHCS locations as needed.
Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.
For a list of possible DHCS office assignment locations, please reference the reporting location document attached to the duty statement on this job advertisement.
Additional Information
Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.
A completed state application (STD. 678) and any documents list under “Required Application Documents” must be submitted with your application package. Applicants who are relying on additional documentation (e.g., transcripts, copy of degrees, certifications, licenses, etc.) to prove that they meet the minimum qualifications listed in the Classification Specification (located on the right under “Additional Documentation) must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified. Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.
Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.