Job Description
Overview:
This is a 1.0 FTE (80 hours per two week pay period), benefits eligible opening.
M Health Fairview offers a competitive benefits package, including medical and dental coverage, 401k/403b with employer match, PTO and tuition reimbursement! For details on the incredible benefits offered by Fairview, click here: Fairview Benefits!
This is a remote role. Standard day shift work hours. Responsibilities/Job Description:
Organization Expectations, as applicable:
Qualifications:
Education
Experience
M Health Fairview has an immediate opening for an Authoriazation Specialist II. This is a remote position under Revenue Cycle Management that is responsible for obtaining all medical necessity approvals for a patient’s service and/or verifying they meet any medical policy criteria required by the patient’s insurance. They evaluate, collect, and submit all necessary information accurately to secure the highest possibility of approval. If an insurance request is rejected/denied, they facilitate denial mitigation steps and effectively communicate what is needed to care teams, operational teams, various other internal customers, and patients/guarantors. There are a limited number of Level III and Lead positions available and are filled as business needs present.
This is a 1.0 FTE (80 hours per two week pay period), benefits eligible opening.
M Health Fairview offers a competitive benefits package, including medical and dental coverage, 401k/403b with employer match, PTO and tuition reimbursement! For details on the incredible benefits offered by Fairview, click here: Fairview Benefits!
This is a remote role. Standard day shift work hours.
- Review medical chart/history and physician order(s) to determine likely ICD and CPT codes and/or utilize available coding resources.
- Screen payer medical policies to determine if the service meets medical necessity guidelines.
- Review and determine appropriate clinical documentation to submit to ensure a complete authorization request.
- Submit and manage authorization requests and/or ensure that pre-certification and admission and discharge notification requirements are met per payer guidelines.
- Facilitate insurance denial mitigation steps such as peer-to-peer reviews and appeals in conjunction with revenue cycle, care teams, utilization review, and patients/guarantors.
- Maintain knowledge of current payer requirements and general ordering/admitting practices, including use of online payer applications and initial/ongoing training.
- Use transparent and thoughtful communication, critical thinking, multi-tasking, time management, and prioritization skills to ensure successful completion of all duties, including presentations and meeting facilitation.
- Adapt to rapid changes in workflow and leader direction, utilize all available resources to problem solve and troubleshoot independently, and capitalize on constructive feedback for enhanced outcomes.
- Subject matter expert for the department, mentor and support new and existing staff, and are first line of contact for Level I staff.
- Participate in performance improvement initiatives and represent the department at inter-departmental case escalation huddles to provide details about the case.
- Demonstrate strong relationship building, organizational and diplomacy skills.
- Complete timely, accurate work and contribute to the process or enablement of collecting expected payment.
- Understand/adhere to Revenue Cycle’s Escalation Policy and work collaboratively to achieve personal, team, and organization metric and behavioral goals.
Organization Expectations, as applicable:
- Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
- Partners with patient care giver in care/decision making.
- Communicates in a respective manner.
- Ensures a safe, secure environment.
- Individualizes plan of care to meet patient needs.
- Modifies clinical interventions based on population served.
- Provides patient education based on as assessment of learning needs of patient/care giver.
- Fulfills all organizational requirements.
- Completes all required learning relevant to the role.
- Complies with and maintains knowledge of all relevant laws, regulations, policies, procedures and standards.
- Fosters a culture of improvement, efficiency, and innovative thinking.
- Performs other duties as assigned.
Qualifications:
Required
Education
- Associate degree in business, healthcare, or related area. 2 years of revenue cycle experience may substitute for an associate degree.
Experience
- 2 years of experience working in revenue cycle, insurance verification, financial securing, or related areas using an EHR or enterprise software system in a healthcare organization. This experience must be in addition to three years of experience in lieu of associate degree requirement above.
- Knowledge of insurance terminology, plan types, structures, and approval types.
- Knowledge of computer systems, including Microsoft Office 365.
- Referrals and/or prior authorization experience.
- Epic experience.
- Knowledge of medical terminology and clinical documentation review.
Preferred
Experience
- Demonstrated ability to perform accurately and efficiently in EPIC, Microsoft Office 365, and other computer programs.
- Demonstrated knowledge of medical terminology and clinical documentation review.
- Demonstrated, effective communication skills (both written and verbal), attention to detail, and a positive attitude are essential.
- Experience being the subject matter expert and demonstrated willingness to support team questions