The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Technology Services Division, Medicaid Systems Support Program.

Each Business Analyst works closely with Division program personnel and system owners to identify user business needs that must be accommodated in the Medicaid Management Information System (MMIS) modular system design. This position needs to work with Division program personnel to solicit accurate and complete business and functional requirements and identify opportunities to improve and automate business processes.  

Why Join DPHHS

Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Required for first day of work:

• Knowledge of Medicaid business processes.

• Thorough knowledge of healthcare claims management, reimbursement methodology, and service delivery.

• Knowledge of principles and practices of information systems analysis, design, development implementation, maintenance and security related functions; administrative procedures of state government; state and federal laws pertaining to information systems development and procurement of contracted services; and the organizational structure of DPHHS.

• Strong conceptual, analytical, and problem-solving ability.

• Ability to evaluate program requirements relative to the proposed solution; conduct research; exercise sound judgement in solving programs and making decisions where few precedents exist.

• Ability to communicate effectively verbally and in writing and maintain effective working relationships with division employees, contracted staff, and other state and federal agencies.

• Must have ability to exercise sound technical, interpersonal, and organizational judgement when appraising evaluation and solving complex problems.

• Demonstrated ability to manage varying deadlines and multiple projects responding positively to changes in direction, priorities, responsibilities, or assignments.

• Meet minimum qualifications:

• Bachelor’s degree in healthcare management, business administration, information technology, computer science, or related field is preferred.

• Three or more years of job-related work experience.

• Knowledge of Project Management Body of Knowledge (PMBOK) is preferred.

• Experience with MS Project and/or other project management tools is preferred.

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Resume

• References

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

This position is open until filled with frequent screening of applicants.