BMD Inc. is currently hiring for a Collections Specialist. The Collections Specialist is responsible for initiating collection action by contacting individuals or businesses responsible for the debt; negotiates customer payment plans; maintains, handles, and follows up with collection documentation.
Responsibilities and Duties:
- Perform collection calls on past due accounts, negotiate and help bring solutions for past due balances.
- Continuously follow-up with accounts on past due balances, maintains detailed collection notes.
- Communicate with customers to research and resolve billing and reconciliation issues.
- Analyze accounts aging report to determine priority.
- Serves as back up for cash posting, scanning, and all the functions of the Credit and Collections department.
- Performs other duties as requested by the Credit and Collections Department Manager
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
- Excellent verbal and written communication skills
- Skilled in negotiation; problem solving
- Strong interpersonal and positive relationship management skills
- Team Payer
Education
Preferred
1-2 years of direct experience in credit and collections
High School Diploma
Technical/other training or better in Accounting.