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Job Description:
As a representative, you will be the first point of contact for customers. You will play a crucial role in ensuring that your customers receive the highest level of service and support. Your responsibilities will include:
Providing excellent support via phone, text, or email.
Addressing customer inquiries, concerns, and complaints in a professional and timely manner.
Assisting customers with product information and resolving issues.
Identifying opportunities to upsell products and services.
Collaborating with other team members
Requirements:
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Ability to work in a fast-paced and dynamic environment.
Strong attention to detail and organizational skills.
Ability to work independently as well as with a team
Benefits:
Opportunities for career growth and development.
Friendly and collaborative work environment.
Discounts
Training provided; no experience required