Job Summary

Rich’s is growing our global S/4HANA Transformation Office delivery team. We are looking for a collaborative, self-directed, and globally focused individual to join our team to support Rich Product’s corporate global growth strategy. Our team is focused on replacing manual and outdated processes and systems with newer digital solutions to modernize our ERP and supply chain capabilities. In this role you will routinely work with leaders from across the globe and at WHQ to create new solutions.

The Director, IT Applications - Order to Cash reports to the SAP Transformation Program Director and will be responsible for managing, overseeing, and coordinating the program activities of the SAP System environment and associated Business Software Applications through support of best practices. The position will support various aspects of SAP S4Hana implementation and enhancements for Accounting and Financial Planning and Analysis teams. This leader will be the primary finance champion of SAP related initiatives and work closely with other S/4 Program workstreams. Must possess the ability to collaborate and drive leadership decisions across with several departments within and outside of Commerce and IT.

Working at Rich’s, we believe in a flexible work environment. Whether that’s working a day in our newly renovated headquarters or a day at home by using our cutting-edge technologies to deliver results from anywhere.

Key Accountabilities and Outcomes

• Manage and guide a team of SAP functional team members and system integration partners and vendors to ensure project milestones are met and internal IT engagement with partners.
• Foster a cooperative and productive working environment within the IT team, providing direction and support throughout the project.
• Partner with Finance, Sales, Supply Chain, R&D, and other Digital service line teams as well as user community to ensure successful and timely capturing of business requirements.
• Lead/Support prototyping, functional design, cross-module integration, and guide the business in utilizing the platform functionality to the best extent possible, including reviewing business processes and system integration challenges.
• Make sure SAP out of the box (global template) is adhered to and need to validate/address any deviations.
• Identify capabilities, tools, standards, and best practices necessary to meet functional area objectives, emerging issues, and future needs.
• Work with the Enterprise Architects and the business to successfully perform gap analysis for complex projects and to translate the business requirements and business processes into functional design specifications.
• Provide guidance to commercial Leadership, in collaboration with other experts on building out SAP ERP technology solutions that transform commercial functions
• Provide oversight of commercial master data
• Excellent understanding of SAP Sales and Distribution
• Demonstrable experience of designing and implementing complex integrated processes
• Guide the testing cycles as well as perform cutover activities for go-live preparation
• Well versed in end-to-end business process (P2P, MTS, PTM, O2C, Financial (AR, Financial Master data), Controlling.
• Compile process flow maps, perform process gap analysis and support SOP development
• Design, lead and maintain project plans in successful implementation and technological enhancements

Knowledge, Experience and Skills

• Minimum of 15 years of experience working with SAP and integrated applications
• Minimum of one end-to-end SAP S/4HANA green field implementation experience desired
• Ideal candidate has previous commercial applications leadership roles
• Bachelor's Degree in a technological discipline
• 10+ years’ experience with Customization and configuration of systems, experience in leading / handling implementations and end-to-end delivery responsibilities
• Experience working in a global environment with localization requirements
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Problem-solving abilities and a proactive approach to project management
• Ability to travel up to 25% globally, on an as-required basis

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