JOB SUMMARY: The Division President will be responsible for leading the successful delivery of Bristol Hospice services for clients across the Business Development, Operations and clinical teams, with a strategic focus on P&L achievement. The Division President functions as the divisional customer interface and drives the management of contracts, market strategy, growth opportunities, and network/provider relations. This leader will partner with the growth and operations teams and focuses on delivering exceptional provider performance.

ESSENTIAL FUNCTIONS

• Provide leadership and direction for all market-level care management staff to ensure maximum team member engagement and productivity of the sales, ops and clinical teams.
• Develop and execute key strategic initiatives within a market, including quality, cost and service metrics, and assisting clients with product and service expansion.
• Cultivate and maintain effective business relationships internally and with executive decision makers within the organization (C-Suite team, VP’s and board)
• Deliver consistent successful financial performance through management and development of operational metrics, budgets, and the program’s delivery of care.
• Foster and develop the Bristol Hospice, LLC culture among colleagues promoting an atmosphere of engagement, trust, and open dialogue.
• Develop the skills of the local care management team to build talent in the organization.
• Ensure strict compliance with federal and state regulations and company policies, procedures, and processes.
• Interface and hold accountable functions delivered to the market/contract through shared services and vendor relationships.
• Travel is required.
• Perform other duties and responsibilities as required, assigned, or requested.

REQUIREMENTS:

• Bachelor’s degree in a related field required, MBA preferred
• 10+ years of relevant experience, including 5+ years of leadership experience, utilizing productivity and efficiency measures
• Leadership experience in a clinical operations environment and/or management of a significant P&L
• Strong focus on culture and employee engagement
• Proven ability to interact with and influence clients at all levels
• Entrepreneurial mindset geared toward the creation, execution and continuous improvement of a new function from the ground up
• Intense intellectual curiosity and an ability to view old problems with a fresh perspective
• Ability to attract, retain, and develop staff of superlative quality
• Excellent written, computer, and oral communication skills
• PowerPoint and Excel experience required
• Proficient in MS Office applications and ability to learn department and job-specific software systems.
• Comfortable in molding ambiguity and building process
• Exceptional organizational skills and detail oriented
• Proven analytical and problem-solving abilities
• Ability to establish credibility and trust
• Ability to adapt to change and maintain flexibility
• Ability to motivate others
• Highly self-motivated and directed
• Good written, oral, and interpersonal communication skills
• Team-oriented and skilled at working within a collaborative environment
• Ability to participate in and facilitate group meetings

WORK ENVIRONMENT:

• Must comply with company policies, procedures and processes in addition to Hospice rules and regulations
• Must comply with harassment and discrimination policies
• Must foster good working relationships
• Must be able to read, write and speak in English
• Must be able to travel
• Must be dependable and flexible in work schedule
• Must be a licensed driver with licensed automobile that is insured in accordance with organization/state requirements and is in good working order
• Must be willing to submit to a criminal background check as well as a drug/alcohol screening upon hire and periodically thereafter

PHYSICAL ENVIRONMENT:

• Must be able to read and follow instructions, as required
• Repetitive motions of the wrists, hands and/or fingers
• Prolonged periods of sitting and viewing computer screens
• Must be able to lift up to 20 lbs. with or without assistance
• Must be able to hear and see with or without aid
• Will be subject to enclosed spaces such as airplanes
• May be subject to adverse weather conditions
• May be required to walk on uneven surfaces
• Working conditions are normal for an office environment
• Work may require occasional weekend and/or evening work