Who We Are

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Provides a wide range of support to the project management team. Responsible for tracking the specific stages of one or more projects on an ongoing and regular basis. Prepares and maintains project documentation including project schedules, status reports, presentations, resource plans and meeting schedules. Monitors project plans and organizes project activities to ensure timely completion of projects. At the Senior level, project and tasks are more complex.

Job Summary

The Education and Training Project Specialist is responsible for assisting in overseeing, delivering, and maintaining high-quality education and training programs for the First American Agency Division. The Education and Training Project Specialist will coordinate and provide support in webinars, e-learning courses, and other learning materials that support the professional development and business needs of our agents. The Education and Training Project Specialist will also manage the logistics, approvals, and reporting of the education and training programs, as well as the web pages and learning management system that host them.

Essential Functions

• Provides support to the Education and Training Department.
• Tracks specific stages of education and training department projects.
• Prepares and maintains project documentation including project schedules, status reports, presentations, resource plans and meeting schedules.
• Monitors project plans and organizes project activities to ensure timely completion of projects.

• Hosts and provides administrative support for regional and national webinars and completes post-webinar activities and reports.
• Maintains and tracks the continuing education (CE) and continuing legal education (CLE) content for our online courses, webinars, and live events.
• Ensures that education content meets the quality standards and accreditation requirements of various state and national regulatory bodies.

Job Qualifications

• Associate's degree in business administration and/or project management certification (PMP) or related field, or equivalent work experience.
• Strong organizational, project management, and problem-solving skills, with attention to detail and accuracy.
• Proficient in using webinar platforms, e-learning authoring tools, learning management systems, and web page editors.
• At least 3 years of experience in developing and delivering education and training programs, preferably in the title insurance, real estate, or closing services industry.
• Excellent communication, presentation, and facilitation skills, both verbal and written.
• Ability to work independently and collaboratively, with flexibility and adaptability to changing priorities and deadlines.

Typical Education

• Generally requires BS Degree in a business field or equivalent work experience

Typical Range of Experience

• Typically have 4-6 years of directly related experience

License or Certification

• PMP desirable

Pay Range: $72,125- $120,150

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.