Enrollment Services Specialist
- Paul D. Camp Community College
- Remote
- 15 days ago
Job Description
This is a wage position limited to working no more than 1,500 hours during the 12 month period of May 1 – April 30, regardless of the hire date.
Paul D. Camp Community College is a small 2-year college in Southeast Virginia. Campuses are located in Franklin and Suffolk. There also is a center in Smithfield. The college offers associate degrees, certificates, and career studies certificates In transfer and career/technical programs; credit and non-credit workforce services and training for businesses and industries; special interest classes for the community; and summer classes for youth through the Regional Workforce Development Center. A dual enrollment program for high school students, online courses, and developmental studies classes are available at the college as well.
The Enrollment Services Specialist will manage every single step of the registration process for all Workforce classes as well as managing the marketing of all Workforce classes via the website, social media, and print materials.
Some of the duties include:
- Entering all registrations for WF Dev.’s non-credit courses in WES (Workforce Enterprise System) and SIS (Student Information System).
- Collecting and process paperwork for WCG, FANTIC, & G3, ensure domicile status of student, and approve eligibility for funding.
- Updating official student records as needed.
- Coordinating with appropriate Workforce Development staff and/or Student Finance staff for student cancellations, refunds, and transfer classes.
- Coordinating with appropriate Workforce Staff on class additions, changes, and cancellations.
- Coordinating with instructors/coordinators on class schedules and grades.
- Ensuring the security, confidentiality and integrity of student academic records and transcript data in compliance with college policies and appropriate state standards.
- Serving as Workforce Development’s custodian of student data and records as well as resources for FERPA-related issues.
- Addressing customer service questions in person, over the telephone, and through email, as it relates to classes, schedules, pricing, discounts, refunds, and other college operations to assist visitors and students.
- Processing student’s Record of Attendance and Grades in WES for non-credit classes.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- High School Diploma or equivalent.
- Ability to maintain confidentiality of work-related information and materials.
- Ability to interpret and apply policy and procedures to a variety of processes.
- Ability to prioritize workload, anticipate and meet deadlines, and respond to changing priorities.
- Ability to communicate effectively both orally and in writing with a diverse public including the ability to draft correspondence and other planning and reporting documents.
- Demonstrated proficiency using word processing, spreadsheet, database and presentation software (Microsoft Office Suite – Word, Excel, Outlook are preferred).
- Knowledge of effective customer service.
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.