Job Description
WHAT WE NEED
Clinical application gurus
WHO WE ARE LOOKING FOR
Working on applications and information systems in a clinical environment requires a special balance of skills. The Application Clinical Analyst must be able to assess needs and troubleshoot solutions, maintain application upgrade plans, and implement new apps as needed – all while understanding and working around the challenges present in a clinical position.
Do you have IS project management experience? Are you good at working with vendors and staff to schedule and manage application upgrades & implementation? Do you have a degree or experience with applications in a clinical position? If you answered yes, we’ve got a great opportunity for you to consider.
WHAT YOU WILL DO
Act as a Franciscan Alliance applications expert in the creation of training programs.
Research, analyze and present potential system enhancement needs.
Design, configure, and support Franciscan Alliance applications based on standards and guidelines.
Document and build workflow, standards, and business processes to facilitate knowledge sharing within and across teams to identify the requirements for Franciscan Alliance application functionality and workflow.
Provide expertise in the respective clinical discipline to serve as a conduit between Information Services and the clinical end user.
Provide on-call support, including after-hours support, for team and customers following the Franciscan Alliance support model.
Provide testing for Franciscan Alliance applications and workflow.
Solve problems by analyzing information and using logic to address issues and problems.
Work with vendors in implementing, upgrading, supporting and troubleshooting applications.
WHAT IT TAKES TO SUCCEED
Knowledge of Application Delivery and System & Technology Integration.
Application Maintenance and Technical Troubleshooting.
Informatics Knowledge and Impact.
Prioritize tasks.
Manage conflict and tactfully handle complaints and difficult situations.
Facilitate and lead meetings.
Take needed action without direct instructions.
Solve problems by analyzing information and using logic to address issues and problems.
Effectively communicate verbally and in writing as appropriate for the needs of the audience.
Obtain EPIC ClinDocs and Orders Certification within 90 days
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.