Summary:

The Funder, Corporate Operations will review and input of necessary information to set up the wire for disbursement accordance with Freedom guidelines. Employee will review closing documents, loan disclosures, compliance timelines, and fees on the final Closing Disclosure. Possess a comfort level with communicating electronically as well as via phone. Effectively maintain a pipeline of loans. Attention to detail is very important for this position. The Funder handles all retail and wholesale loans except for purchase transactions.

Essential Job Functions:

• Ensure file and documents meet company and compliance requirements.

• Ability to accurately input information into Lakewood.

• Ability to multitask and remain focused and professional.

• Communicating efficiently with clients on items required and deadlines.

• Provide excellent customer service at all times.

• Basic understanding of reviewing title work, homeowners insurance and flood certifications.

• Consistently meets deadlines.

• Assisting posting closing department with file deficiencies as needed. Review underwriting terms and conditions document to ensure all closing conditions are addressed.

• Review of Loan Estimates and Closing Disclosures for TRID compliance.

• Manage funding timeline to ensure in accordance with established service levels and ensure that appropriate file quality and timeliness are provided to clients.

• Communicate with clients on items required, deadlines and closing issues.

• Verify several aspects of the documentation and process including, but not limited to: property address, wire information for funding, information on insurance policy, information on the CPL and title commitment, and a fee quote.

• Coordinate and communicate with client and The Closing Department for correction and completion of all required documentation.

• Develop in-depth knowledge of entire loan life cycle in order to fully understand implication of the work of the closing function.

• Become proficient with the document management system.

• Accurately electronically file documents and information in the system and ensure all information is complete and accurate. Use checklists and other job aides as necessary to accurately complete all required information.

• Basic understanding of all loan types – Conventional, USDA, VA, FHA.

• Manages funding of loans for the retail and wholesale channels.

• Maintain regular and punctual attendance.

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position is an individual contributor with no direct reports.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

• Requires basic job knowledge of systems and procedures obtained through prior work experience or education.

• High School Diploma or GED.

• One (1) to two (2) years of related experience.

Licensing/Certification/Registration:

None required.

Language Skills:

Excellent written and verbal communication skills. Ability to read, and interpret documents such as policy and procedure manuals, safety rules, operating and maintenance instructions. Ability to write routine reports and correspondence.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Work Complexity:

Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents. Problems and issues faced are generally routine, but often require interpretation of FFOC’s procedures or policies to resolve problems.

Independent Judgement/Problem Solving:

Performs duties within scope of general Company policies, procedures and objectives. Analyzes problems and performs needs assessments Work consists of tasks that are typically routine, with some deviation from standard practice. Works under supervision for routine tasks. May seek advice of more senior personnel in the same area.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Equal Employment Opportunity:

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.