IT Business Analyst (Journey) DOH8077
- State of Washington Dept. of Health
- Remote
- 23 days ago
Job Description
Description
IT Business Analyst
This is a full-time, permanent, remote position.
Embark on a journey as a Business Analyst, collaborating with innovative teams to address complex business challenges and pioneer solutions! In this role, you'll closely engage with key stakeholders and technologists, bridging the gap between business requirements and technological advancements. Join a dynamic environment that values collaboration, creativity, and advanced problem-solving, empowering your ability to transform challenges into opportunities.
As a proactive IT Business Analyst, you’ll lead the implementation, management, and support of agency-wide enterprise systems and solutions. You will take charge of technical guidance, conducting comprehensive business analysis, and managing software requirements to ensure seamless alignment with our mission of safeguarding and enhancing public health in Washington State. Drive impactful change in public health initiatives by harnessing the power of technology!
Responsibilities:
- Liaison between business stakeholders and technical staff.
- Elicit, plan, and analyze business and technical requirements.
- Facilitate requirement gathering through various methods.
- Validate and verify business requirements for software applications.
- Provide cost estimates for project scope.
- Work with technical staff to design user interfaces and system functionality.
- Work with technical staff to design user interfaces and system functionality.
- Analyze data structures to determine relationships between elements using diagrams.
- Collaborate to identify system performance issues and prototype technology solutions.
- Provide insights to improve data quality and system performance.
- Identify and report IT risks, recommend mitigations.
- Participate in problem-solving and trend analysis to resolve system issues.
- Keep management informed of testing progress, issues, and concerns.
Required Qualifications and Experience:
Your experience must come from full-time professional work and may have been gained concurrently. Any additional years of experience can replace educational requirements on a year-for-year basis.
Applicants must fulfill one of the following options, in addition to meeting the specified criteria listed below.
- Option 1: At least 8 years of experience in either Business Analysis or Systems Development in IT, including at least 4 years as a Business Analyst and 2 years as a Software Analyst or Developer.
Option 2: An Associate’s Degree and at least 6 years of experience in either Business Analysis or Systems Development in IT.
Option 3: A Bachelor’s Degree and at least 4 years of experience in either Business Analysis or Systems Development in IT.
- At least 1 year of experience in Business Analysis or a similar role in software development performing the following functions:
- Eliciting user requirements.
- Analyzing and formally documenting business needs, processes, and workflows.
- Using defined formats for functional use cases and business rules.
- Preparing documentation including internal technical documents, system diagrams, use cases, test cases, and user documentation and manuals.
- Proficiently translating complex technical issues into readily understood concepts for internal and external users.
Preferred Experience and Desired Qualifications:
- Experience with Agile or other iterative development methods.
- Two (2) years of using customer requirements tracking tools.
- Two (2) years participating as a Business Analyst or in a similar role.
- One (1) year of training users on newly implemented software and technologies.
- Professional Certification in IT Business Analysis or equivalent education focused on IT Business Analysis.
- Experience with Lean practices.
- Bachelor’s degree in:
- Computer Science
- Business Administration
- Mathematics
- Engineering
- Informatics
Our ideal candidate will also demonstrate the following interpersonal skills and competencies:
- Cultural humility by embracing diverse perspectives and honoring various cultures.
- Commitment to equity and inclusion, removing barriers, championing social justice, and fostering a sense of belonging.
- Using an outward mindset to fuel impactful contributions and blending your personal expertise with collaborative achievements.
- Problem-solving and crafting effective solutions while communicating clearly across different mediums.
- Dedication to customer service and navigating diverse interactions to build strong organizational relationships.
- Your technical competence should shine, making you an invaluable asset to our team!
Location and Flexibility
This is a remote position available to applicants residing anywhere within the USA. Attending events or working In-office at the DOH office located in Tumwater, WA is infrequent, rarely required, and would be scheduled well in advance at.
ABOUT US
OIT (One Incredible Team!)
In the Executive Office of Innovation and Technology (OIT), we’re on a mission to unleash the potential of technology, innovation, data, and informatics for the DOH. We believe in the power of every team member. We're not just a workplace; we're a thriving ecosystem that nurtures individual growth and collective success. As a strategic partner to DOH employees, we cultivate a culture of curiosity, ingenuity, critical thinking, and data-driven decision-making. Our shared goal? Making optimal health a reality for every single person in Washington.
We are the Washington State Department of Health (DOH)
At DOH, we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily. We're driven by Equity, Innovation, and Engagement, as outlined in our Transformational Plan for the future of Washington health.
Benefits and Lifestyle
We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about "Why DOH" by visiting Work@Health.
Application Directions:
- To apply, please click "Apply" to complete the application, including attaching your Resume, Cover Letter, and References (at least 3 professional references including a supervisor, a peer, and someone you’ve supervised or led (if applicable)).
- Do not submit private information including social security numbers, year of birth, etc.
The hiring manager WILL NOT review additional supplemental attachments. DO NOT attach or submit the following:- Please REMOVE personal photos before attaching resume and/or cover letter.
- Transcripts
- Certifications or Diplomas
- Projects or Portfolios
- Letters of Recommendation
Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year.
Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.
Representation: This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Questions and Accommodations: If you have questions, need accommodation in the application or selection process, or need information in an alternative format, contact Shawnelle Goalder at [email protected]. For general DOH recruitment questions, email the Talent Acquisition Team at [email protected]. Deaf or hard of hearing contact Washington Relay Service at 7-1-1; individuals outside of Washington State contact Washington Relay Service at 1-800-833-6874.
Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.
Conditions of Employment:
I am prepared, with or without accommodations, to do the following:
- Commit to a full-time 40-hour work week schedule (flexible work schedule requests must be approved supervisor).
- Communicate through applications such as MS Teams and MS Outlook, and by phone while working remotely.
- Adjust my work schedule occasionally to align with business needs, which may entail working evenings and weekends.
- Perform my job duties either remotely from home or in-person at the designated DOH site location.
- Travel periodically within the state of Washington.
- Possess the legal ability to operate a state or privately-owned vehicle or arrange alternative transportation for official state business.
- Engage in emergency response exercises and high-priority assignments as assigned during emergency events.
SUBSCRIBE to DOH Job Alerts
Supplemental Information
This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration.
Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.