IT Manager

The Language Doctors, Inc. is seeking an experienced IT Manager to lead and manage our IT infrastructure and operations. This full-time position offers the opportunity to oversee complex IT systems, ensure their security, efficiency, and alignment with company goals, and provide strategic direction for technology initiatives. The successful candidate will manage a team of IT professionals, ensure compliance with relevant security standards, and implement advanced technology solutions that support our business objectives.

Essential Duties & Responsibilities:

• Oversee the daily operations of the IT department, managing a team of IT professionals to ensure that all IT systems are secure, efficient, and meet company standards.
• Manage and optimize IT infrastructure, including advanced server storage, network management, and application hosting, primarily on AWS platforms.
• Develop and implement IT security policies and procedures to protect sensitive data, including PHI/PII.
• Conduct regular, advanced security audits and risk assessments to identify and mitigate potential vulnerabilities.
• Provide technical leadership, guidance, and support to staff and end-users, ensuring secure and efficient access to company systems.
• Collaborate with other departments to address IT-related needs and issues, ensuring cross-functional alignment.
• Evaluate and recommend new, cutting-edge technologies, software, and hardware to enhance IT infrastructure and operations.
• Promote a collaborative team environment, encouraging innovation, problem-solving, and operational excellence.
• Provide leadership and mentorship to the IT team, ensuring alignment with company objectives and fostering professional development.

Experience & Skills Required

• Bachelor’s degree in Information Technology, Computer Science, or a related field; advanced certifications or degrees are preferred.
• 8+ years of experience in IT management, with a strong focus on advanced network administration, NIST 800-171 compliance, PHI/PII security, and AWS platforms.
• 5+ years of experience in advanced network and security technologies, including complex configurations of firewalls, VPNs, encryption, and Active Directory management.
• 5+ years of experience managing and optimizing IT infrastructure in large-scale environments, including hands-on experience with AWS GovCloud and Amazon WorkSpaces.
• 3+ years of experience in strategic IT planning, including evaluating and implementing new technologies and optimizing IT processes.
• Experience with SQL, C#, Git Bash, and Linux is essential.
• Strong problem-solving, analytical, and technical skills, with the ability to handle complex IT challenges.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across departments and with external stakeholders.
• Demonstrated leadership abilities with 3+ years of experience in team development and project management.
• Relevant certifications such as CISSP, CISM, or AWS Certified Solutions Architect are highly preferred.
• US citizenship required.

Available Schedule:

• Monday to Friday from 09:00 am to 5:30 pm EST

The Language Doctors, Inc. is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Visit our website at www.thelanguagedoctors.org to learn more about us