United Site Services

IT Product Manager

  • United Site Services
  • Remote
  • About 1 month ago

Job Description

About USS:
You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America. We take pride in providing essential services like portable restrooms, hand hygiene solutions, temporary fence, trailer solutions, roll off dumpsters and more, for customers across the country. From state parks to the largest music festivals in the nation, our team is on the road and behind the scenes helping our customers create easy, safe and clean experiences for their employees or patrons. Join a company that makes a difference in communities across the country while providing for yourself and your family.

THE USS DIFFERENCE
  • One-stop-shop for temporary site services, offering a full line of portable restrooms, hand hygiene solutions, temporary fence, trailer solutions and more.
  • The largest inventory of equipment in the country.
  • Coast-to-coast coverage with over 130+ locations in 27 states — and growing!
Overview:
The IT Product Manager will be responsible for overseeing the development and implementation of IT systems, ensuring they align with the strategic objectives and deliver exceptional value to our customers. This role will collaborate with stakeholders from cross-functional teams within IT and other departments to understand their requirements and translate them into actionable tasks for the development team. The ideal candidate will have a strong technical background, excellent communication skills, a passion for delivering quality and developing talent.
Responsibilities:
  • Develop and communicate a clear product strategy that aligns with overall business goals.
  • Create and maintain a product roadmap, outlining key features and enhancements over time.
  • Collaborate with internal and external stakeholders to gather requirements, prioritize features, and ensure alignment with IT and business objectives.
  • Work closely with cross-functional teams, including IT, marketing, sales, pricing, operations, customer support, HR and shared services, to gather insights and feedback for product improvement.
  • Lead development teams to ensure the timely and successful delivery of product features.
  • Adopt and follow the agile working model within IT while offering improvements to the development life cycle.
  • Maintain and prioritize the product backlog, ensuring that it is groomed regularly and contains items that provide the highest value to the business.
  • Plan and coordinate software releases, including defining release scope, coordinating testing efforts, and communicating release status to stakeholders.
  • Ensure development and maintenance of comprehensive documentation for systems, processes, and user guidelines related to the owned line of business.
  • Demonstrated leadership abilities and a team-oriented approach.
  • Ensure that delivered products meet quality standards through thorough testing and validation.
  • Identify and mitigate risks throughout the project lifecycle, proactively addressing issues that may impact project delivery.
  • Monitor key performance indicators and user feedback to identify areas for improvement and drive continuous enhancement of the product.
  • Stay informed about industry trends, competitor products, and customer preferences.
  • Manage the entire product lifecycle from concept to launch, including post-launch analysis and optimization.
  • Effectively communicate product updates, progress, and strategies to internal stakeholders.
  • Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES
This position may be responsible for managing the talent development of a cross-functional IT development team. This includes full time employees of United Site Services, contracted staff augmentation resources and relationships with vendors. Vendors may include software companies and/or professional services consulting companies.
Qualifications:
QUALIFICATIONS

EDUCATION

Min/Preferred

Education Level

Description

Minimum
4 Year / Bachelors Degree

EXPERIENCE

Minimum Years of Experience

Maximum Years of Experience

Comments

3

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
  • Proven experience as a Product Manager in a non-tech industry.
  • Strong understanding of product development methodologies.
  • Excellent project management and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Familiarity with the Temporary Site Services industry
  • Experience with Agile or other product development frameworks.
  • Ability to adapt to a dynamic and fast-paced environment.
  • Excellent communication and presentation skills.

Physical Requirements:
PHYSICAL REQUIREMENTS

Demand

Frequency

Sit while answering phones or reply to emails
Frequent

Use hands and fingers to handle, control or feel objects tools or controls
Frequent

Repeat the same movements when entering data
Frequent

See details of objects that are less than a few feet away
Frequent

Speak clearly so listeners can understand
Frequent

Understand the speech of another person
Frequent

Focus on one source of sound and ignore others
Frequent

Hear sounds and recognize the difference between them
Frequent

See differences between colors, shades and brightness

Frequent

Benefit Summary:
All full-time employees working an average of 30 hours or more per week are eligible for the below benefits. Part-time employees may be eligible for similar benefits.
  • Paid Time Off (pro-rated for Part-Time employees)
  • Paid Holidays
  • Medical/Pharmacy
  • Dental
  • Vision
  • 100% Employer-Paid Short-Term Disability
  • 100% Employer-Paid Long-Term Disability
  • 100% Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
  • Voluntary Employee Life & Accidental Death and Dismemberment
  • Voluntary Spousal Life
  • Voluntary Dependent Life
  • Hospital Indemnity, Accident and Critical Illness
  • Commuter/Transit Account
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Health Savings Account
  • 401(k) with employer match
  • 100% Employer-Paid Employee Assistance Program (EAP)
  • Employee Discounts
Salary Range: – / year EEO Statement:
EEO STATEMENT

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity or expression , age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

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