WellCare of Kentucky

Member Engagement & Communications Specialist

  • WellCare of Kentucky
  • Remote
  • 19 days ago

Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Oversee specific Member Engagement & Communications initiatives to improve member engagement and retention. Execute Communications initiatives related to regulations, operations, and/or health education, including project management, content development and execution, measurement, and reporting. Provide strategic solutions to various initiatives while meeting compliance regulations and timelines.
  • Develop and execute communication initiatives across creative/content development, regulatory reviews/approvals and distribution, ensuring key milestones and deliverables are achieved.
  • Collaborate with business partners, health plans and vendors on various communication initiatives gaining full alignment
  • Utilize a multi-channel communication approach including web, direct mail, email, text, etc.
  • Execute communications initiatives with vendors and external partners based on project milestones and details
  • Leverage internal and external market data and research insights to help develop communications and engagement opportunities
  • Build and maintain internal and external business relationships
Education/Experience: Bachelor's degree or equivalent in Communications, Marketing, or Consumer Experience, or related area. 3+ years of related experience in Communications, Marketing, or Consumer ExperiencePay Range: $54,000.00 - $97,100.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

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