Date Posted:

2024-03-28

Country:

United States of America

Location:

RIA99: RTN Remote, Iowa

Position Role Type:

Hybrid

The Mission Systems Services organization is looking for a candidate to fill a Field Service Department Manager position. This position will lead a team of 3 Field Engineering Section Managers with broad responsibility for 200+ employees worldwide. The number of active programs that this team will support will vary at any given time.

The candidate will be responsible for providing leadership, guidance, hiring, and mentoring to the organization. A candidate for this position will prepare/deliver performance reviews, provide coaching/mentoring, assist in career development, plan salaries, reward and recognize individuals, and manage staff performance, as needed. The candidate will also be responsible for identifying the necessary staff, facilities, and equipment for the successful execution of projects. In addition to strong leadership and organizational skills, candidates must have experience in project management.

Candidate will be responsible for adherence to capital and operating budgets, schedules, work plans and performance requirements. Candidate will be responsible for ensuring their team meets all customer requirements. Occasional domestic and international travel is rare but may be expected for this position.

Primary Responsibilities:

• Manage successful field engineering teams execution of cost, schedule, and technical performance of several different contract types and satisfaction across multiple customers.
• Manage all aspects of operations, including labor capacity planning, staffing, training, process improvement, employee performance development/reviews, and safety.
• Lead team program status meetings to surface issues early, recognize accomplishments, and manage actions to closure to ensure customer commitments are met and expectations are exceeded.
• Worked closely with Program Management office to assess staffing requirements and manage resources to meet customer requirements at the lowest possible cost while maintaining a high level of customer service.
• Review/Approve proposals (Basis of Estimate writing & pricing) for new & continuing programs.
• Manage Cost Centers (Overhead), responsible for forecasting and executing to overhead budgets, labor base, and indirect expenses.
• Working closely with functional organizations (Human Resources, Security, etc.) to resolve employee issues.
• Perform Site visits and conduct employee all-hands meetings

• Routinely interface with leadership to provide strategy, goals, status, and reporting.

Qualifications/Experience Needed:

• Must have 8 years of experience in the military, field services, and/or government contract environment.
• Must have lead experience in program/project management.
• Must have experience leading/managing teams.
• Well experience with Microsoft Office.
• Experience with estimating, pricing, and technical writing.
• Must be willing to travel as required.
• Bachelor's Degree in related technical field and 8 years of related experience. Additional related experienced may be considered in lieu of degree.
• Ability to obtain a security clearance.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Preferred Qualifications:

• Current Top Secret clearance is preferred.
• Good team player; builds strong relationships with others at all levels and effectively partners with internal resources.
• Customer focused.
• Ability to thrive in a fast paced team environment.
• Ability to achieve goals with limited supervision.
• Good problem solving skills.
• Creative and open to new ideas.
• Trustworthy, with exceptional integrity.
• Good Mentoring skills.
• Strong written and oral communication skills.
• Strong technical background (specific knowledge of products a plus).
• Experience with field operation deployment activities.
• Good interpersonal skills.

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.

#reempowerprogram

This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program Qualifications
To qualify for the Raytheon Technologies, Re-Empower Program, candidates should:

• Be on a career break of one or more year at time of application
• Have prior experience in functional area of interest
• Have interest in returning in either a full-time or part-time position

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

• Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Remote: Employees who are working in Remote roles* will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other - propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

Employee Referral Eligible

The salary range for this role is 143,000 USD - 287,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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