Job Summary: The Intake Coordinator will be responsible for managing the intake process by logging into the UC Portal, monitoring cases throughout the week (including weekends as needed), and transferring cases to our FAMCare database. This role requires strong data entry skills, technical proficiency, and effective communication.

Primary Responsibilities:

• Log into the UC Portal and vigilantly monitor cases throughout the week, including weekends.
• Pull cases from the UC Portal and accurately transfer key information about them to the FAMCare database.
• Ensure timely and accurate data entry of all cases.
• Communicate promptly and effectively with Regional Supervisors and other team members.
• Generate and pull reports as needed.
• Maintain the FAMCare database and Internal Census up to date with changes and updates after case acceptance.
• Maintain flexibility to handle additional tasks as they arise.

Behaviors

• Functional Expert: Considered a thought leader on a subject
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)