Patient Access Specialist- Connect Call Center: Outpatient Scheduling
- St. Luke's Health System
- Remote
- 17 days ago
Job Description
Overview:
What’s in it for you:
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.
Connect serves as a healthcare contact call center, centrally situated in downtown Boise. As the primary gateway to our patients' healthcare journey, we play a crucial role in facilitating their experiences.
Available shifts
- Monday-Friday 11:30am-8:00pm MT
- First couple weeks are required training during day time hours and then you will transition to your evening shift schedule
- Extra pay for night shift hours
What you can expect from this role
- Potential to work remotely after 1 year
- Provide extensive support via phone and online channels to patients and healthcare providers
- Manage scheduling logistics, referral coordination, and registration, collaborating with providers and facilities to optimize workflow and minimize delays
- Foster community engagement to bolster patients' healthcare journey
- Use a variety of technologies, tools and resources to support departmental workflows
Minimum qualifications for this role
- Education: High School Diploma or equivalent
- Experience: 1 year of relevant experience
What’s in it for you:
At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.