Tallahassee Orthopedic Clinic

Patient Access Specialist - Remote

  • Tallahassee Orthopedic Clinic
  • Remote
  • 3 months ago

Job Description

Patient Access Specialist - Remote

Full-time remote position available for a Patient Access Specialist - Remote

Position works a remote schedule of Monday - Thursday 7:50 a.m. - 4:50 p.m.; Friday 7:50 a.m. - 1 p.m.

This position performs a variety of scheduling duties via telephone, fax, and health information exchange; answers incoming phone calls; coordinates and confirms appointments for new and existing patients; answers patient questions; directs calls and messages to appropriate personnel; obtains authorizations and enters proper documentation and information for appointments into EMR system. Applicant must have the ability to multi-task and perform as an effective team member, as well as independently, for optimal patient care. In addition, applicant must be able to prioritize tasks, have effective communication skills and EXCEPTIONAL customer service skills. Perform other responsibilities associated with this position as deemed appropriate.


Only those with relevant experience providing exceptional customer service need apply. Prior relevant experience in a medical office or call center setting preferred and will be given priority.

Applicant MUST be located within driving distance of Tallahassee, FL, for in-house training; mandatory meetings; occasional on-site workdays, etc.


  • Work is conducted remotely, outside of a traditional office environment. Must be able to perform work at a dedicated workspace with limited interruption or distraction, and high speed internet capability.

**Internet speed must be 25 Mbps download and 10 Mbps upload (minimum).

**Equipment provided.

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