Job Description
Overview:
Responsibilities:
Talent Acquisition
Talent Identification and Retention
Qualifications:
Who We Are:
First Watch is an equal-opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
The Regional Talent Director will serve as a key business partner and lead the talent management lifecycle in a designated operations division, focused on attracting and hiring a diverse staff of exceptional people. The Regional Talent Director will be a strategic business partner to the VP and RVPs in a division, providing HR expertise to hire the best talent, support a diverse, inclusive work environment and deliver a robust talent pipeline to drive a high-growth, high-performing business model. This is a remote role supporting the South division, and the ideal candidate will reside in Tampa, Jacksonville, or Atlanta.
Responsibilities:
The essential functions in this job description are not all-inclusive of this position’s duties and responsibilities. The percent of time spent on each of the responsibilities below will vary based on the talent strengths and opportunities within each respective division.
Talent Acquisition
- Partner with Operation leaders to meet the company’s high-growth staffing goals and enable a high-performing, inclusive culture. Analyze, develop, and implement creative talent acquisition strategies.
- Lead and facilitate the management interview and selection process with applicants and RVPs/DOs to ensure proactive staffing levels are met through on-time MIT talent acquisition leveraging a balance of internal and external candidates.
- Conduct weekly calls with RVPs and Directors within respective division to assess current recruiting needs; provide monthly summary recap to VP.
- Monitor, maintain and assess management rosters with Operations Leadership for succession planning to identify current & future talent acquisition opportunities.
- Accurately execute all hiring system responsibilities, resume screening, applicant tracking, background checks, candidate communications and new hire administration. Ensures process compliance to minimize company risk and liability.
- Manage company career sites and Internet job boards, engage in relevant social media / networking strategies to promote an employer-of-choice branding campaign, recruiting agency management, actively promote manager referral programs and utilize other effective recruiting strategies.
- Establish and advance positive First Watch image with students/faculty at targeted universities with a hospitality program within Division, attend career fairs, conduct live and virtual classroom presentations and live/video student interviews.
- Develop and implement diversity recruiting strategies to source diverse talent.
- Develop strong relationships with and deliver professional talent acquisition services to operations clients.
- Deliver a positive applicant/candidate experience to promote First Watch/You First brand image & reputation.
- Convey subject matter knowledge on TA related topics to market leaders (e.g. compensation/benefits, relocation etc.).
Talent Identification and Retention
- Serve as a strategic partner to the VP, RVPs and DOs, focused on talent planning.
- Conduct monthly calls with all Directors and RVPs within respective division to assess current talent. (development needs, flight risks, etc.); provide monthly summary recap to VP.
- Aid in identifying talent gaps and offering effective solutions that support business objectives (partnering with Training resources). Recommend training enhancements to continuously improve materials and delivery.
- Support the Talent Review process within respective division; ensure talent assessments within Division are completed in a thorough and timely manner and utilize information to drive targeted training/development and succession planning support.
- Ensure clear, thoughtful and current succession planning is in place to keep division pipeline strong.
- Analyze and understand the turnover trends within a division and partner with appropriate Operations leadership to identify the root cause and address retention issues.
- Assist with the selection and development of NRO trainers in respective division to ensure a talented, diverse pool of trainers is available to support varying NRO needs.
- Support and monitor the internal promotion process within a division.
- Maintain communication with new MITs through training to ensure expectations are being met.
- Provide additional HR support as needed with key market activity.
Qualifications:
- Bachelor's Degree in Business, Education, Human Resources or a related field required.
- Minimum of 5 years of experience in a Recruiting or HRBP role.
- Multi-unit restaurant, retail or hospitality experience preferred.
- Deep knowledge of recruiting practices, principles and methods, including interviewing and assessment skills.
- Talent advisor behaviors/competencies, supported by a solid understanding of the business, external / internal labor market, competitive landscape, and data analytics.
- Business partner mindset with the experience, credibility and confidence necessary to work with and influence market leaders, HR colleagues, and employees at all levels to deliver results.
Who We Are:
First Watch is an award-winning Daytime Dining concept serving made-to-order breakfast, brunch, and lunch using fresh ingredients across its network of neighborhood restaurants. A recipient of hundreds of local “Best Breakfast” and “Best Brunch” accolades, First Watch's chef-driven menu includes elevated executions of classic favorites along with specialties such as the Quinoa Power Bowl®, Farm Stand Breakfast Tacos, Avocado Toast, Chickichanga, Morning Meditation, Spiked Lavender Lemonade, and its signature Million Dollar Bacon. In 2023, First Watch was recognized as the top restaurant brand in Yelp’s inaugural list of the top 50 most-loved brands in the U.S. In 2023 and 2022, First Watch was named a Top 100 Most Loved Workplace® in Newsweek by the Best Practice Institute. In 2022, First Watch was awarded a sought-after MenuMasters honor by Nation's Restaurant News for its seasonal Braised Short Rib Omelet and recognized with ADP's coveted Culture at Work Award. First Watch operates more than 520 restaurants in 29 states and employs more than 15,000 team members nationwide. For more information, visit www.firstwatch.com.
First Watch is an equal-opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.