Job description

Shifts available: 2nd shift (3pm-11pm) with the opportunity to move to a 1st shift (7am-3pm) or 3rd shift (11pm-7am) in the future.

This is NOT a Monday through Friday position - weekends and holidays are required, as this is a 24/7 monitoring center!

Are you looking for just a job, or do you want a career? Imagine leaving work every day knowing you made a difference to someone - maybe even saved a life. CMS/ADT is currently hiring career minded individuals to join our team! Entry level positions are available in the exciting career of emergency dispatching - no previous dispatch experience needed! This is an excellent opportunity to join one of the leading wholesale alarm monitoring companies in the United States!

What we offer:

• Starting Pay of $17.49/hr, plus shift differentials! (Any hours between 3pm-11pm pay an additional $1.00/hour + an additional $1.75 on the weekends. Any hours between 11pm-7am pay an additional $1.75/hour + an additional $2.25 on the weekends!)
• Bilingual Differentials!
• Overtime!
• Medical, Dental and Vision insurance + fully array of other benefits!
• Generous PTO package!
• Tuition reimbursement!
• A family-oriented team environment!

Responsibilities:

• Handle Emergency Signals
• Notify/Verify Alarm Signals
• Dispatch Proper Authorities

Requirements:

• HS Diploma/GED
• Customer Service Experience
• Weekends, Holidays & Overtime Flexibility
• Computer Literacy

Paid training will take place on site in Manasquan, NJ starting May 20th, 2024! Please follow the link below to apply!

https://jobs.adt.com/job/20300054/remote-customer-service-call-center-representative-remote/

Job Type: Full-time

Pay: $17.49 - $21.49 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Evening shift
• Holidays
• Night shift
• Weekends as needed

Work Location: Hybrid remote in Manasquan, NJ 08736