STAFF SERVICES MANAGER I
- Department of Health Care Services
- Remote
- 3 months ago
Job Description
Why Join DHCS?
The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
About this Role:
Under the general direction of the Staff Services Manager II, the Staff Services Manager I (Specialist) (Legislative Coordinator) may be assigned any combination of program areas in Health Care Benefits and Eligibility, Health Care Delivery Systems, Health Care Financing and Behavioral Health; and Policy & Program Support areas such as Information Technology, Legal Services, Audits & Investigations, Program Operations, and Enterprise Data and Information Management. Assignments are based on the expertise of the incumbent and the critical nature of legislative issues in the areas of legislative priority for DHCS during a legislative session. The Legislative Coordinator represents DHCS at legislative committee hearings, responds to questions and proposed amendments, and coordinates the development of DHCS testimony at "fact-finding" hearings. Please see the duty statement for additional information.
If you are interested in this position, it is critical to review the Classification Specifications to determine if you will meet the minimum qualifications (MQ’s). Please make note of Education and Experience requirements for the classification. The Classification Specification and MQ’s can be found here: Staff Services Manager Series - CalHR
Have questions and/or need assistance? Contact [email protected], we are here to help walk you through the state hiring process!
You will find additional information about the job in the Duty Statement.
Working Conditions
Please see the Telework Information section below for the telework details.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.
Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom.
Department Website: https://www.dhcs.ca.gov/Pages/AboutUs.aspx
Special Requirements
If you are interested in this position, complete the following these simple steps:
- Review the education and experience minimum qualifications (MQ’s) of the Staff Services Manager Series - CalHR
- Complete the statement of qualifications and the state application by clicking “Apply Now” above. See below for detailed application instructions.
- Submit your application package with all required documents, which include the statement of qualifications - see the "Required Application Package Documents" section below.
- Once you have applied, take the Staff Services Manager I Exam.
Statement of Qualifications Requirement Section
The SOQ must be typed, titled “Statement of Qualifications”, and each response must be numbered and list all relevant experience, education, and training, including places of employment, dates, and duties performed. The SOQ must not exceed two pages in length, use Arial font no smaller than 11 point.
- What knowledge, skills, abilities, and legislative experience do you have that would make you a successful legislative coordinator at the Department of Health Care Services? When citing past experience, please include the name of the employer, your title and classification, and the dates you worked in the position.
- Please describe a situation where you demonstrated effective communication skills. Please include relevant information and background on the situation, what actions you took, and the result/outcome.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/15/2024Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - Statement of Qualifications – A completed Statement of Qualifications (SOQ) must be submitted with your STD. 678 in order to be considered for this position. Please see the Statement of Qualifications Requirement Section above for additional information.
Desirable Qualifications
- Legislative coordination experience.
- Experience managing projects.
- Communicate effectively both verbally and in writing to direct and monitor the work of others, produce timely and quality work products, and prepare clear, concise, and logical correspondence, which may include applying new and creative ways of presenting information or results.
- Ability to establish and maintain collaborative, productive, and professional working relationships with departmental leadership, various government entities and stakeholders.
- Highly self-motivated, independent, and customer service focused.
- Effective communication, business acumen, decision-making, and problem-solving skills.
- Ability to recommend workable solutions in a tactful, constructive manner.
- Ability to ensure efficient use of staff time and resources to meet complex objectives and changing priorities.
Benefits
DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:
- Continuous and ongoing training
- Diversity, Equity, and Inclusion program activities
- Employee Assistance Program (EAP)
- Medical, including health, dental, and vision insurance.
- Paid Holidays and vacation/leave
- Defined retirement program
- Savings Plus Program (401(k), 457)
- Medical/Dependent Care Reimbursement Accounts
DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dhcs.ca.gov/Pages/AboutUs.aspx
Hiring Unit Contact:
Ivanna Her
(916) 954-1293
[email protected]
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 440-7370
[email protected]
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Telework Information
The DHCS office location for this position is: 1501 Capitol Avenue, Sacramento, 95814
Additional Instructions
Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.
Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at [email protected] For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or [email protected]
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.