Systems Remote Admissions Representative
- Bryant & Stratton College
- Remote
- 20 days ago
Job Description
This sales position is responsible for the recruitment and retention of qualified students through the demonstrated use of consultative needs-based selling. The Remote Admissions Representative is responsible for building long-term relationships both internally and externally with the specific intent of improving lead conversion, increasing enrollment, and maintaining desired retention rates.
Essential Duties and Responsibilities:
- Goals: Meet and maintain conversion metrics dictated by projected budgetary enrollment.
- Sales-Driven Interview: Interview and enroll qualified students through phone, email, chat, and other electronic communication methods. Use effective probing to determine needs and deliver a value-based enrollment experience. Manage the enrollment process for each student ensuring admissions requirements are met, all proper paperwork is completed, and all deadlines are met for each term/start. Effectively communicate the admissions process to students.
- Financial Aid Partnership: Facilitate interdepartmental communications with Financial Aid. Successfully collaborate with FA Partner to ensure coordination of all enrollment activities and maintain a positive student experience through meetings and electronic CRM communications.
- Referral, Retention & Relationship Building: Provide excellent customer service and support services to the student to help increase campus retention and graduation rates. Demonstrate consistent and effective follow up. Contact potential students designated as Lead bank and Rollover. Secure referrals and generate leads from all internal and external sources (alumni, students, etc.).
- Documentation: Prepare/maintain accurate records and ensure proper documentation in the CRM database. Complete all paperwork in a timely manner.
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Qualifications:
- 1+ year(s) previous college enrollment experience
- Associate degree is required
- Proficient with Microsoft Office and the Internet
- Strong phone skills
Preferred qualifications:
- Bachelor’s degree preferred
- Successful experience working in a remote/hybrid environment
- Previous call center experience
Starting salary is $45,500 per year ($21.87 per hour).
This position is eligible for overtime.
Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.
Education
Required- Associates or better