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Telechat is a dynamic and fast-paced position that requires excellent communication and problem-solving skills. As a Telechat representative, you will be responsible for providing exceptional customer service and support to our valued clients. Our company is a leader in the telecommunications industry, and we are looking for motivated individuals to join our team.
In this role, you will be responsible for handling incoming calls, emails, and online chats from customers who require assistance with their telecommunication services. You will need to have a strong understanding of our products and services to effectively troubleshoot and resolve customer issues. Additionally, you will be responsible for accurately entering and updating customer information into our database.
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