American Directions Research Group

Telephone Interviewer

  • American Directions Research Group
  • Remote
  • 3 months ago

We're sorry, but this job posting has expired or this position is no longer available!

Job Description

AMERICAN DIRECTIONS HAS THE PERFECT WORK FROM HOME POSITION FOR YOU!
American Directions is currently hiring Market Research Telephone Interviewers!
On a daily basis, American Directions Telephone Interviewers call folks all across the United States to gather their opinions. In this role, you conduct over-the-phone surveys, speak to hundreds of Americans, record their answers and submit the completed surveys. This position is 100% outbound calling and we are looking for outgoing, friendly and pleasantly persistent individuals!

HIRING IN THE FOLLOWING STATES: Arizona, Arkansas, Florida, Georgia, Kansas, Maryland, Michigan, Nebraska, Nevada, New Jersey, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, Virginia

TO QUALIFY FOR THIS POSITION, YOU MUST MEET ALL OF THESE TECHNICAL REQUIREMENTS:

  • Your own desktop computer or laptop that is no more than 5 years old with:
  • a Windows 10 Operating System or better (No Macbooks or Chromebooks)
  • at least 1 gig of RAM, and
  • Firefox browser that is installed and up to date;
  • The ability to hard-wire (plug in with an Ethernet cord) your computer or laptop to the Internet modem;
  • A home telephone or cell phone (for contacting supervisors as needed, not used for the outbound surveys);
  • A web cam (used for training and occasional meetings only);
  • A USB headset; and
  • An acceptable internet speed with a round trip time of 150 or less.
  • Verify your speed here (https://clients.amazonworkspaces.com/Health.html).

What we will provide:

  • Starting pay range of $13.00 -$15.00 per hour, depending on your state of residence and your schedule
  • Higher rates are available depending on availability for certain shifts, work experience, and/or fluency in Spanish
  • Production bonuses - Earn up to $2 more per hour! We love to reward our superstars!
  • Bi-weekly pay with direct deposit
  • Paid training
  • Potential growth within the company

The skills you will need:

  • The capability to troubleshoot and diagnose computer issues with limited assistance
  • Exceptional communication skills - outgoing, friendly, and pleasantly persistent phone demeanor
  • You must be able to pass both a reading and pronunciation test.
  • Task-oriented and focus driven
  • The ability to work independently and multi-task
  • You will need to speak to a person and record their answers at the same time.
  • Proficient ability to accurately type verbal responses where required
  • Basic computer skills for operating the survey software

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We are open 7 days a week!
Hours of operation are DAILY: 5pm-1am EST / 4pm-12am CST / 3pm-11pm MST / 2pm-10pm PST

At least one weekend day is required.

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: 15 – 40 per week

Benefits:

  • Flexible schedule
  • Paid time off

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Evening shift
  • Weekends as needed

People with a criminal record are encouraged to apply

Application Question(s):

  • This position requires you are able to supply your own computer with a Windows 10 or better operating system, high-speed internet connected with an Ethernet cord, a USB headset, and web cam (used for training only). Are you able to provide your own equipment if hired?
  • We are open 7 days a week!

Hours of operation are DAILY: 5pm-1am EST / 4pm-12am CST / 3pm-11pm MST / 2pm-10pm PST
At least one weekend day is required.
We require a minimum of 15 schedule hours which must include at least one weekend day.
Are you able to commit to these hours?

Education:

  • Associate (Preferred)

Experience:

  • Call center: 1 year (Preferred)

Location:

  • Arizona (Preferred)

Shift availability:

  • Night Shift (Preferred)

Work Location: Remote

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